How do I earn GeraCoins?

Every eligible transaction on a Gera product earns GeraCoins at roughly 1 per £1 spent. Some products and categories have higher rates. Playing Gera Games like GeraRush also earns coins at world-specific multipliers.

What is the Prime boost?

Gera Prime members earn boosted GeraCoin rates on qualifying transactions: 25% boost on Individual, 35% on Family, 50% per member on Business.

Where can I spend GeraCoins?

GeraCoins can be spent on any Gera product — as a discount at checkout, up to a per-order cap that varies by product and country, typically 25% of the order.

GeraCoins expire 24 months after the earn date if unused. Spending any coins extends all coins in your balance by another 24 months.

Can I transfer GeraCoins to another account?

Not between separate accounts. Family Prime pools coins across all members; Individual and Business do not transfer between accounts.

GeraCoins Earning and Prime Boost: The FAQ

The twelve most-asked GeraCoins questions

1. How do I earn coins?

Every eligible transaction on a Gera product earns coins. The base rate is roughly 1 coin per £1 spent, with category-specific multipliers: GeraEats earns at 1x, GeraClinic at 1.1x, etc. Playing Gera Games earns at world-specific rates.

2. How does the Prime boost work?

Prime members earn at a boosted rate on qualifying transactions. Individual: 25%. Family: 35% (pooled). Business: 50% per seat. The boost stacks with category multipliers.

3. Where do coins spend?

At checkout on any Gera product. You choose how many to redeem up to a per-order cap, which is usually 25% of the order total and varies by product and country.

4. Do coins have a currency value?

Yes — 1 coin redeems as roughly £0.01 at checkout (or the equivalent in local currency). It is a loyalty currency, not a store of value; you cannot withdraw coins to cash.

5. Do coins expire?

Coins expire 24 months after their earn date if unused. Any spend extends all coins in your balance by another 24 months. Sign-ins do not extend; only earn or redeem actions do.

6. Can I transfer coins to a friend?

Not between separate accounts. Family Prime pools coins across all members of the same family plan.

7. Do referrals earn coins?

Yes. Successful referrals credit both parties once the referred user completes their first transaction. Amounts vary by campaign.

8. What if I cancel Prime — do I lose coins?

You keep everything earned. You simply stop earning at the boosted rate.

9. Do coins earn on Prime membership itself?

No. The subscription fee does not earn coins.

10. Can businesses redeem employee-earned coins?

On Business Prime, coins earned on corporate-expensed transactions accrue to the business account. Employees don’t keep coins from business-flagged spend.

11. Do coins show up on my account statements?

Yes — every earn and redeem is on the ledger in your Gera account. Export is supported.

12. What happens to coins if my region is discontinued?

We commit to a minimum 12-month redemption window in any region we decide to exit. Check our policy page for the current commitment.

A final design note

GeraCoins are designed to be obvious value, not a puzzle. If you have to think hard about whether redeeming is worth it, we have designed something wrong.